Home > Flight Simulation, Flightsim, FSX > Microsoft Flight Simulator X support link

Microsoft Flight Simulator X support link

Wednesday, October 25th, 2006

Mike Gilbert points out this link to support issues for Microsoft FSX.  Includes FAQ, troubleshooting tips and how-to articles.  Support is not provided on  this blog.

  1. Ron Harris
    Tuesday, November 14th, 2006 at 3:58 pm

    MS FX crashes to BSOD and then reports problems. It suggests that there was an incomplete installation and posts Error 1603 and 1722 when tring to uninstall/reinstall/repair from DVD etc. This problem is widely reported, what’s happening to resolve it?
    cheers, Ron H

  2. Tuesday, November 14th, 2006 at 4:11 pm


    Check this link for this issue:



    • Jeremy
      Tuesday, June 15th, 2010 at 1:38 pm

      Dear Klaus and fellow FSX community,

      I also had this very problem. After making internet explorer my default browser and going into the Tools/internet options/Privacy/Advanced menu and set my browser to accept 1st and 3rd Party Cookies, the activation went through without a hitch. I hope this helps 😉

      • Tuesday, June 15th, 2010 at 5:44 pm

        Thanks, Jeremy!

  3. Ed McComb
    Sunday, December 10th, 2006 at 11:26 am

    I purchased & received FSX on Oct 20, 2006. Installed the program & have experienced continual deactivation since that date. I have been working with Microsoft Technical Support every since the first deactivation only to finally today getting the following response.

    Hi Ed,

    This is XXXXXX from Microsoft Online Technical Support.

    Thank you for writing back and for the update on the issue. I understand that you removed the AMD Dual core optimizer software from the computer and the game deactivated three times till then. I therefore find that the issue still persists and we have not been successful in resolving the issue.

    Edward, I would recommend you to return the game and obtain a refund of the product. Please note that our product refund number is (888)-673-8624. There is currently no resolution to the issue you are experiencing with the game. If there is a fix for this issue in the future, I would definitely contact you through e-mail and you could purchase the game again with the refunded amount and I am sure you will be able to enjoy the game to the fullest.

    I am looking forward to your response and thanks for using Microsoft Online Assisted Support.

    Thank you for your understanding and patience!

    Best regards,


    Microsoft Games Technical Support

    To provide additional feedback or to explore more support options, please visit the Microsoft Help and Support Website at:

    I would appreciate any response that you may offer.


  4. Monday, December 11th, 2006 at 12:05 pm

    Wow, Ed, that’s the first I’ve heard of that. Let me see what I can find out.

  5. Tuesday, December 12th, 2006 at 3:22 pm

    Hi Ed,

    I looked into this a bit to my limited ability. I suggest you escalate this with MS support, whatever it takes to do that. Don’t take no for an answer.

  6. Dexter
    Thursday, December 14th, 2006 at 2:42 am

    Hi. I have just bought the flight simulator x and i tried to activate using the phone because i do not have internet at home. So the automated machine when comes to give the last information id group (H) digits is saying Thank You instead of giving the actual numbers. I have tried twice but no luck. I am in Namibia (windhoek) and i am calling in South Africa. what should i do now? please help…

  7. Thursday, December 14th, 2006 at 7:39 am

    Have you tried pressing “0” or “1” to get an operator?


  8. Badgerock
    Tuesday, December 26th, 2006 at 3:29 pm

    I was just wondering why I have problems with the graphic settings It works great at default but when I change the weather and the plane graphics and even the ground graphics after loading the simulator it will say 100% complet but will just flash and not go into the game.
    I have 256mb video card
    AMD 64 Athlon
    500 Gb hard drive space
    3200+ Processor
    1.99 Ghz 1.00 GB Ram
    What am I doing wrong..

  9. Tuesday, December 26th, 2006 at 3:34 pm

    Wowza, that sounds ugly. Suggest contacting Microsoft customer support.

  10. RichyNo1
    Tuesday, December 26th, 2006 at 5:27 pm

    when i tired to install FSX for the first time it all looked good until near the end of finishing on the second disk when it showed a similar- error 1603 this was apparently ‘fatal’ and i also incurred an error 1935, ive searched all over the net for a similar problem and cure for it, no luck, could you suggest anything?

  11. Tuesday, December 26th, 2006 at 5:44 pm

    Yup, I’ve heard of folks with that problem, and I don’t know if there is a resolution. Have you tried it multiple times? I’ve heard of instances where a second try worked. And here’s another anecdotal suggestion that may or may not work: start the installation, then cancel it before it gets to the error, then try again. If that doesn’t work, your best bet is to contact Microsoft Support directly.

  12. chrissims
    Wednesday, December 27th, 2006 at 11:22 am

    I have recently aquired a copy of Flt Sim X deluxe and after getting it to load and trying to register it online (no phone registration available?) it throws up an error saying that it may need re-loading or contact MS customer support.
    It then goes into the demo version.
    I’ve tried re-loading, no good.
    Checked online and that suggested the registry settings. They were correct. I disabled my anti-virus and firewall and tried again. No good. Customer services are at a loss and having seen this thread, i see why! Anybody else experienced this and did you solve it?

  13. Ray Johnson
    Friday, December 29th, 2006 at 7:56 am

    Actually a question since MS cannot resolve the issue for me. Is there a conflict with the X version and the FS 2004 version both loaded on my computer. I had tweaked FS2004 and the graphics and add-ons were beautiful. I still fly 2004. I purchased X deluxe and the X vesrion:
    sturrers, has low frame rate, hangs up, reboots etc. I have performed clean boots, and all the other suggestions MS had.
    Do I have to uninstall FS2004 to get X to run properly? Is there a conflict with the graphics?
    I have always used a “End it All” program to disable all the background junk when I fly and it has always worked-until the X version.
    Ray Johnson

    • justin
      Monday, January 3rd, 2011 at 3:55 pm

      hi! i purchesed flight simulator x and downloaded it from microsoft online store but when i try to run setup i get to the first part of the download and error 1335 d4.cab is corrupt, pops up and i cant complete the download! what should i do?

  14. Friday, December 29th, 2006 at 6:59 pm

    Ray, some folks say there is no conflict or interaction, but others report the same experience as you. Personally I’ve had no problem. So I can’t add much. Have you dropped by the forums at http://www.avsim.com ?

  15. Saturday, December 30th, 2006 at 9:19 am

    Ray, here’s some more questions and suggestions:
    – how much hard drive space do you have left? how much RAM do you have? What type and speed of CPU? What graphics card do you have? How much RAM does it have?
    – if you know how to use regedit, check to see that the registry has the correct path to both executables

  16. ben
    Wednesday, January 3rd, 2007 at 10:31 am

    hello, i was wondering if you could help me ive installed the disk but when i go to run it it say’s that the graphics driver is not up to date. however as far as i can tell it is up to date.
    the out of date driver is a VIA/S3G unichrome pro IGP.
    the current driver is 6.14.0010.0241.
    thank you for any help

  17. Wednesday, January 3rd, 2007 at 10:50 am

    I’m not familiar with that card, you may have to Google the net for some hints, or post over at http://www.avsim.com.

  18. ben
    Wednesday, January 3rd, 2007 at 11:12 am


  19. James
    Saturday, January 13th, 2007 at 5:37 pm

    I bought FS X Deluxe and it will not install. Rather than go through all of the bull crap, I will get my money back. Microsoft should be ashamed of themselves. I have a brand new T60 Lenovo with all of the bells and whistles. It simply will not install. I was stupid enough to buy Gate’s book about business at the speed of thought. Back to the real cockpit. . .

  20. svrmarty
    Sunday, January 14th, 2007 at 12:33 pm

    Microsoft Flight Simulator X Deluxe DVD1 REPACK

    It seems our packager messed up the original DVD1 image. So here\’s the real deal.

  21. Ian
    Wednesday, January 17th, 2007 at 10:31 am

    I recently purchased and installed FSX on an AMD X2 based system (raid card and SLI graphics). I’ve had repeated deactivation problems and have explored the issue with the MS support people. After numerous attempts at clean booting the system using msconfig, I was left without resolution to the problem. They suggest returning the software for a refund.

    The support tech suggests it’s a problem with the hardware hash used to generate the license. The tech thought it would help by dissabling everything but the Microsoft services. This didn’t resolve the issue.

    Any thoughts?


  22. Wednesday, January 17th, 2007 at 6:03 pm


    Word has it that there is a problem with Silicon Image RAID controllers, that is apparently fixed by a BIOS and driver update for the RAID controller. Without the update apparently the raid controller tells windows inconsistent information about hard drives which leads activation to think that the hardware keeps changing.

    Let us know if that works.

  23. Ian
    Thursday, January 18th, 2007 at 10:34 am


    I’ll try updating the raid drivers and see if this little problem goes away!



  24. Jason
    Sunday, January 21st, 2007 at 7:14 pm

    HI Guys… I recently purchased FSX and installed it no with problem. My system is meeting all of the requirements to run the game, but the graphics are……not good. If i look at the aircraft from an outside view it looks wrecked, or like parts are missing. The runway disappears, reappears as does the ground, mountains, oceans, etc…..Have I just got a setting wrong or something opr is there a deeper problem??? Please Help! -Jason

  25. David Lahey
    Wednesday, January 24th, 2007 at 12:20 pm

    I have tried to find a joystick like the one shown on the inside cover of the quick reference manual, but no luck. I bought a longitec 3d joystick. I can get it to fly the 172 but none of the buttons work like the ilistration. Can you help me? Dave.

  26. MCooper
    Saturday, January 27th, 2007 at 5:44 am

    I tried to install Flight Simulator X but it always comes up with Error 1603 relating to a file which needs to be replaced may be held in use. Then Error 1607 unable to install InstallShield Scripting Runtime. I already have FS 2004 installed but I am reluctant to uninstall this until I am OK with FSX, Can you advise?

  27. Saturday, January 27th, 2007 at 1:43 pm

    @Jason: yup, that’s sounds like a bigger problem than FSX: may be thevideo card.

    @David: I think that’s an obsolete product in that illustration! In any case, to reassign your buttons, from the startup screen, choose “SETTINGS”, then on the Settings screen on the right-hand-side, choose “Controls”, then at the top of the screen choose the “BUTTONS/KEYS” tab. Make sure the correct controller is shown in the “Controller type:” field. Scroll down the assignment list to find the function you want then click “New Assignment” and follow instructions.

    @MCooper: Make sure you have .NET framework 2.0 runtime installed. (search MS downloads). Also the installation may be aborting because there are remnants left in the registry from previous failed installs. Use a registry cleanup program to fix this. Suggest posting on AVSIM.com if you have more problems.

  28. Paul
    Friday, February 2nd, 2007 at 5:57 pm

    I have just installed Vista followed by Flt sim X. My computer was built by myself and hosts a dual core intel 3G processor, 2 G Ram and SATA C Drive with a Raido configuration as the scratch drives. I have had no real problems with FltSIM X, It registered OK over the internet, but when I down loaded the “updates” yes I said updates It said I couldnt install them because FLT simx SDK was not installed. Have you any ideas?

  29. Friday, February 2nd, 2007 at 6:56 pm

    Did you try installing the SDK? Do you have the deluxe edition?

  30. Dave
    Saturday, February 3rd, 2007 at 5:13 pm

    I tried to install Flight Sim X but as soon as the DVD drive tries to read the disc my PC lock up and the disc won’t eject.My PC is a Dell Dimension B110 and meets the requirements of the software.

  31. Tom Edwards
    Sunday, February 4th, 2007 at 4:06 am

    hi there, i am experiencing similar problems to the guy in comment 8, fsx loads up great, but when it kicks in the screen flashes and no grpahics appear, we can narrow this down tho rather alot.
    First of all, this is my setup:

    Ati Radeon x1650 512mb
    Abit Nv8 Motherboard Socket 756
    2 Gig Corsair DDR 400mhz ram
    64bit Athlon 3400+ Processor
    M-Audio Firewire 410 Sound
    2x HP 19″ widescreen running duel

    Now. I recently purchased Windows vista, bearing in mind all this setup worked fine in xp.
    So i installed the 32 bit windows vista first because i wasnt sure about drivers and what not. Fsx worked lovely, so i install the 64bit windows vista and the problems started, the problem lies with the driver software for the Ati card, i am stumped as i cant seem to get an answer from Ati, (must be to busy harhar !)

    Any further help would be greatly appreciated as i have a 747 sitting in Honolulu that needs to be flown to Sydney !

    Many Thanks

  32. Adrian
    Sunday, February 4th, 2007 at 6:30 am

    I am experiencing exactly the same problem as Chrissims – bought Flt Sim X deluxe, which loaded and ran fine but will not activate. When you try and activate it comes back with a screen saying
    “A technical problem occurred while accessing the online activation server. Licence Authorisation was unsuccessful.”

    It then offers three options:

    1. Try again to activate on the Internet
    2. Activate by telephone now
    3. Activate later

    When you try and activate again you go around in a circle. When you take option 2 (no telephone numbers are supplied BTW) it exits the program with a error message in a box entitled “Product Activation Error”. The message in the box is:

    “An error occurred while attempting to activate the product. The problem may be due to an incomplete installation of the application. Reinstalling the application may resolve the problem. Otherwise, please contact product support for assistance.”

    Don’t know what to do. Re-installed as suggested, but same thing.

    For what it’s worth, FS2004 was installed already. PC spec is P3.2/2GB RAM, Raptor 10K HDD for WinXP SP2 and programs, 1TB on Silicon Raid plus 2TB of additional storage which is not used at all by any of the FS software so shouldn’t be a factor. Anyone have any ideas?

    I can get money back I’m sure (bought it on Amazon) who are usually good at returns, but would much rather have a working copy!

  33. stan ziel
    Friday, February 9th, 2007 at 4:13 pm

    Flt sim x ran for 4 months the deactivated with error 1722,1603 .What happened????? 1 gig of ddr6400 ram Asus premium 3.2 g.processor

  34. Saturday, February 10th, 2007 at 11:43 am

    Did you guys visit the MS support site and look at the suggestions on this issue? http://support.microsoft.com/ph/11941


  35. Tom Edwards
    Sunday, February 11th, 2007 at 1:24 am

    yeh ive tried it all, however reading over the page again i found this >

    Hardware-specific graphics issues
    To download ATI video cards, visit the following ATI Technologies Inc Web site:
    http://www.ati.com (http://www.ati.com)
    When you use the ATI Radeon X1800 CrossFire Edition video card, the screen may flicker or appear black.

    This is exactly my problem, nothing i can do short of wait for better drivers, or buy a new graphics card, which i just did about a month ago :S, im considering having a separate hard drive with WIN XP and FSX installed so i can fly, thanks anyway


  36. Tom Edwards
    Sunday, February 11th, 2007 at 3:29 am


    ive reinstalled everything and the same problem occured, so, i stated flight sim X with minimal graphics settings and the flickering appeared again. So i pressed ctrl alt and enter to take it to desktop mode and the flickering dissapered, i maximised the window and the graphics stayed, i can even open another window onto my second monitor !
    HURRAH !

    the problem lies with the poor graphics card drivers for windows vista, these graphics cards will be affected by the same problem :


  37. josh
    Monday, February 12th, 2007 at 8:28 am

    my flight sim x keeps coming up with this message and it wont let me play on the game.

    ” An error occured while attepmting to activate this product. The problem may be due to a incomplete installation of the application. reinstalling the application may resolve the problem. otherwise contact support.

    i reinstalled flight sim x but the same thing keeps happening

    write back please

  38. Monday, February 12th, 2007 at 8:36 am

    Josh, have you contacted support? Have you looked at the solutions at the Microsoft Support Link?

    And keep in mind that there is an upcoming patch for FSX (availability date not released) that might address this.

    Beyond this, I don’t have any other suggestions…. good luck!

  39. josh
    Monday, February 12th, 2007 at 8:40 am

    thanks. nothing on the support link matches my despcription that i put in.
    thanks again

  40. Kevin
    Sunday, February 18th, 2007 at 8:39 am

    I had the same problem as Dave (comment # 30)

    Searching internet revealed others had same problem but no solution. After much frustration, I found a task running under the task manger window – DLACTRLW.EXE.This file is the Sonic Drive Letter Access component (DLA).It is installed by Sonic CD and DVD burning software applications such as RecordNow. I disabled this on startup, re-booted and can now install OK!

    Hope this helps out


  41. dane
    Sunday, February 18th, 2007 at 9:26 pm

    hey ive just purchased fsx…
    im trying to install the game but whenever i insert the disc(1 of course) it doesnt do anything….
    no autoplays or whatsoever….

    ive tried goind inside the cd…
    and found out that there is no “setup.exe” to open….

    well theres the SDK but no setups….
    the add/remove cant also locate the “setup.exe”….

    is that ryt…?
    need help…

  42. Tuesday, February 20th, 2007 at 4:45 pm

    i downloaded fsx run the game once worked some what ok went online to play got into the game room seen more screen jumping then playing time now cannot get the game to do anything at all and by the way where i purcased my fsx once you open the game its yours there is no returnes

  43. tommymsw
    Monday, February 26th, 2007 at 5:33 pm

    I have flight six X and it ran great on my XP system. I upgraded to Vista figuring it would work even better. I reinstalled it on Vista and the graphics are horrble, the screen blinks and it is unplayable. I then updated my whole system and now have a 5.9 vista rating on my graphic card 5.1 CPU and 5.6 memory… this is about as high as you can get and still the game will not play on Vista! I though it was made with Vista in mind? Anybody get this game to work on Vista?

  44. kryn
    Sunday, March 4th, 2007 at 5:06 am

    I have the exact problem as nr 41. SO far what I did was deactivate DLA (auto recording on the DVD drive) and I uninstalled all burner programs and DVD player programs, except Nero. It seems to “see” the disk now, but still can’t get it to do anything. tried add program, no success, tried start>run>E:\autorun, no success.
    I’m starting to think something about microsoft: NO SUCCESS!
    I should have known better than to buy an MS program for a PC, even after 6 months after release!
    I might stick to my apple that hasn’t crashed a single program since I got it 3 years ago! (well, actually, it did start to hang up once, but recovered by itself by quitting the program. You know what the program was? MICROSOFT MESSENGER!!!!! So that was the last MS program ever entering my Mac…)

    For anyone that wonders why bill is so rich, and why MS is so rich, well, here you have it. Let people buy products that are not even finished (seems popular these days as they are not the only ones to do that) and charge people for teh smallest fart they make…

  45. john.M
    Wednesday, March 7th, 2007 at 9:24 pm

    Heres one for you.I had FSX installed and running well until one night while flying in alaska I brought up the map to see where I was,I got a message when trying to zoom in saying “unable to find dlgalert.bmp” and the machine hung.so I turned off waited a bit and restarted ,and when i tried to start FSX it just brought up the first start up screen and i got the sane message. so I tried to uninstall the software thru control panel ect and it would not let me. As I had the software on a slave drive i decided to formatt it and then reload the game…guess what it would get about 3/4 of the way thru install shield and then I get a new message “error 1628 ” could not complete installation . any Ideas.

  46. Wednesday, March 7th, 2007 at 9:43 pm

    Hi John, that error 1628 does seem to be a bugaboo for many people. I’m hopeful the upcoming SP1 patch will address this issue.

    I presume you’ve already contacted MS support …

  47. Jason
    Wednesday, March 14th, 2007 at 2:37 pm

    Hi John i wonder if you have encounted my problem before, i cant seem to find it anywhere..
    game installs fine. When i goto play it the splash screen comes up with a hour glass and thats it, nothing else happens, it hasnt frozen because i can use things in the background, the game just hangs. (in task manager fsx.exe is using 99 percent of cpu and 94mb of ram)
    this is an ongoing problem, i had this the first time i installed it, i then formatted and started again and it then worked.. I had to reformat again because of another problem, installed the game and went to play to find this problem again!! I have a AMD 3800+ (single core) gigabyte am2 motherboard, asus nvidia 7600gt, 1gb corsair ddr2 800 ram, sata 500gb hard drive.. all with the latest drivers.
    I would ask MS supprot but it looks like they want payment for it!?
    Thanks for any help on the matter

  48. Wednesday, March 14th, 2007 at 2:52 pm

    Hi Jason,

    Dunno about the problem, but I do know that you can get free support for the program. Hunt around the support page a bit more …

  49. Darren
    Friday, March 16th, 2007 at 5:02 pm

    where can I download additional aircraft for FlightSimX, looking for older military jets that I used to work on when I was in the Navy A-4,A-6,A-7 etc

  50. Saturday, March 17th, 2007 at 11:24 am

    Hi Darren,


    You’ll need to sign up, but it’s free.

  51. YAZAN
    Saturday, March 31st, 2007 at 1:21 am

    Microsoft flight simulsator deluxe edition A Technical problem occured while acessing the online activation server.
    The Activation server could not be reached

  52. Richard
    Tuesday, April 10th, 2007 at 8:28 am

    Hi, i installed fsx one one computer but have recently purchased a laptop, is there any way to delete the activation for my pc and transfer it to my laptop?
    Thanks 🙂

  53. Tuesday, April 10th, 2007 at 9:34 am

    Hi Richard, you’d have to contact Microsoft or check the support website to find out how to do that. I would think there would be a way.

  54. Pat
    Tuesday, April 10th, 2007 at 1:54 pm

    I Made the mistake of buying Flight SICKULATOR DELUXE also. I have had nothing but trouble.I can’t even install the game.

    Error messages etc. Gates has got his $64.00. I hope he chokes on it. There are no returns.

    May I suggest X-Plane to all my brothers out there….?

  55. nick
    Saturday, April 14th, 2007 at 12:15 am

    HI. Any news on a fix for the 1722 error? I tried the Microsoft SLDL util but get a HERROR…

  56. Saturday, April 14th, 2007 at 7:16 am

    Nick, I know nothing beyond what’s on the support site, but SP1 is supposed to address some of the activation issues.

  57. nick
    Saturday, April 14th, 2007 at 9:42 am

    Thank you! Any idea when SP1 will be available? Regards

  58. Saturday, April 14th, 2007 at 10:13 am

    As our friends at MS would say: it’ll be ready when it’s ready. 😉 So I don’t have a better idea than that, except to say (as pointed out by Phil) that the end of April is pretty unlikely.

  59. nick
    Saturday, April 14th, 2007 at 10:18 am

    man! I’ve ‘cheated’ the install (booting when error pops up) so obly have 30 min of flying adventures. Better than nothing I suppose…

  60. Saturday, April 14th, 2007 at 10:26 am

    That sucks, Nick. Have you called MS support?

  61. nick
    Saturday, April 14th, 2007 at 10:46 am

    Nope. I spent hours on forums and tried all of the advise / suggestions but to no avail. Based on your entry further up re the refund, I think that is what MS will most likely tell me as I have tried many lots of things here…

  62. Ryan
    Tuesday, April 17th, 2007 at 12:15 am

    Hi, i’m considering buying a dell e1705 laptop, intel 2duo 2.2 ghz, vista premium, 2gb memory, 120gb hard drive, nvidia 256 7900gs video card. should i be able to run fs2004 on that, or just opt for the new fsx? thanks.

  63. Tuesday, April 17th, 2007 at 6:44 am

    FS2004 will run great on that. The results with FSX are very subjective, as it depends on the settings that you want to use, you might be very happy with that machine or not. I do recommend a video card with at least 512Mb of RAM, but 256Mb will be adequate for a certain level of performance.

  64. Darren
    Wednesday, May 2nd, 2007 at 12:20 pm

    Having just brought FSX i have spent the last 7 hours trying to install it and have now had enough after trying eveything i could relating to error 1722 and 1603. carn’t wait to tomorrow to take the game back and get my hard earn money back to buy a none microsoft game. will have to stick with 2004 version for now.

  65. Claudio
    Tuesday, May 8th, 2007 at 3:33 pm

    Hi!! I have problems with VIA/S3G UniChrome Pro IGP .0 because my Fligth Simulator can´t run !!! Have you know some patch to solve this problem thanks !!

  66. Tuesday, May 8th, 2007 at 3:39 pm

    Nope, I don’t know of a patch, Claudio. That’s a pretty old card, I believe.

  67. john mccarthy
    Wednesday, May 16th, 2007 at 9:37 am

    what are the best computers specs i need to get the most out of fsx without breaking the bank, it seems this sim is far beyond what is currently availible as far as computer performance for the avarage person

  68. Bill Hale
    Sunday, May 20th, 2007 at 3:18 pm

    I was using FSX deluxe on an old HP, using a GEforce 5200 video card with 100GB hard drive and 1GB Ram, settings were low, but I could run it fine, sucked because i like graphics and wanted to see all the neat stuff at airports. I was using window XP professional as the OS. Anyway I decided to upgrade to a HP 6600,AMD Duel 64×2 4800 ,ATI Radeon 1300X 512mb video card, with Vista premium 32 bit. Big mistake. Game will work fine until someone in multiplayer requests a chat or wants to add me to there friends list, or in free flight, I use tool bar on top of screen maybe to pick another plane, the screen will go black, and come back saying fatal error, vista is trying to resolve this issue please wait..microsoft FSX is restarting, and im like whats going on, if the box says windows vista OS as a system it will work on then why cant it?

  69. mike
    Tuesday, May 22nd, 2007 at 12:56 pm

    Could someone answer this question. I have a Mac G5. Daul Proc/ With gigs of memory, running OSX (Tiger 10.4.9). If I purchase Virtual PC W/ XP Pro will it run Flight Simulator X? Would like to know before I invest the time and money…

    …Thanks in Advance!
    Mike D.

  70. Pat Hynes
    Thursday, May 31st, 2007 at 10:49 am

    Same as Bill at 68. FSX runs fine until I try to change something via the tool bar, crashes and restarts- I also have ATI Radeon 1300 512mb video card, with Vista premium 32 bit.

  71. josh
    Friday, June 1st, 2007 at 3:31 am

    i install flight sim x and it comes up with an error message saying the MSXML4 SP2 component is not installed. please reinstall flight sim to restore and repair this missing component.

    I have reinstalled the game and it comes up wit the same error message.

    I wondered if you could help
    Thanks in advance


  72. Friday, June 1st, 2007 at 7:29 am

    @John: recommended minimum 256Mb vidoe card, preferably 512Mb; 1.5Gb RAM, dual core CPU
    @Mike D: I’d ask this question on AVSIM.com. Click on forums, and find your way to MS Hardware forum
    @Pat: contact MS support
    @Josh: http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en

  73. Pat Hynes
    Friday, June 1st, 2007 at 12:24 pm

    Through the free support forums on ms support, I’m not paying £40 for them to fix the game that they sold me, I have found that to stop fsx crashing btwn screens ALT+Enter works a treat. Not sure if its radeon or vista but by switching to a window rather than full screen appears to be a temp, fix. Try this Bill

    happy flying, cheers Jon

  74. Dave
    Monday, June 4th, 2007 at 5:51 am

    I have a system I built myself which I consider to be pretty darn good. It has an Asus a8n sli deluxe mb with a fx-60 cpu and 2gig of Corsair ram with a 250 gig sata drive and an 8800GTx video card. I figured I would be set for graphics and power for some time. I was right on every piece of software I own until I purchased FSX. It worked ok without the patch, but definately needed help. I have installed the patch, and noticed a decent upgrade in graphics. My only problem is that the darn thing crashes all the time. It crashes on the runway before a flight, or in the middle of a flight. Basiclly it crashes whenever and wherever I am in a flight. I have changed the setting to lower the graphics. and a few other things. Why should this be on a computer that is made to be graphiclly superior to many. I have had no issues with any other programming. No problems at all. Can someone tell me that Microsoft is working on this as I am sure there are a lot of people in the same boat as me. I have flown on this software since its first rendition and this is the first time I have been this dissappointed.

  75. Alex
    Sunday, June 10th, 2007 at 6:14 am


    I purchased microsoft flight sim x a few months ago but it seems no matter how many different ways i try to install it when it comes time to read the second disc it just won’t recognize it. I have returned FSX for a new copy and also atemnted an install on a second computer. The other computer was able to install FSX but being that it was rather old it was not capable of running it when the install was finished. This computer contains the following:
    3.2ghz intel processor (64 bit)
    2gig of ram
    asus motherboard
    geforce 6600 video card
    Running Windows XP fully updated
    benq dvd dd dw1620
    all with the latest drivers.

    I was able to download and run the demo as well as move the copy from the older computer to the new computer but that runs into registry issues. Microsoft Tech support has given me absolutly no help in this matter and its been 5 days and I’m still waiting for a reply from them.


  76. Alex
    Tuesday, June 12th, 2007 at 3:14 pm

    I apologize for forgetting specifics. The issue is after installing the first disc when switching to the second disc it is never found. I followed the tech response of uninstalling all Nero software and also restarted with minimal processes running. I also found that if I were to simply put the second disc in and open it things were fine, however if i attempted to install the game placed the second disc into the drive tried to accept the second disc, after it would come back not found if i tried to open the disc manually it would crash the computer.

    Thanks again

  77. SpudNuts
    Tuesday, June 19th, 2007 at 1:10 pm

    Sounds like you might have a windows installer issue or your ASPI drivers need to be updated or installed. The ASPI driver allows CDDA32 and DAT2WAV the ability to talk to the CDROM/DAT drives. Updating this driver has really solved alot of CDROM problems that i’ve had. Make sure your windows installer is up to date also, sounds like a procedure call to the next disk is being lost somewhere.

    I’ve seen a quite a few people complaining about FSX but I just got it a week ago and love it. I’m running a Intel Pentium D Core 2 Duo (3.4gig) with 2 gigs of PC6400 DDR2 and video is a VisionTek X1950 XGE AGP. I do have the problem with video flicker but I have to check to see if the SP is installed or not and still need to do some tweaking but as for now, I love it.

  78. Alex
    Friday, June 22nd, 2007 at 8:34 am

    Thanks I believe that was my problem. I have installed FSX now and am having a great time.

  79. john
    Sunday, June 24th, 2007 at 12:46 am

    i have bought fsx i have installed it and tryedd to play everything comes perfectly fne once i am in and aeroplane i move my mouse to pull the trigger up and down but once i move my mouse it freezes than after like 2 min its says u need to get the update of the ATI graphics driver plz can u tell me where to install it

  80. Sunday, June 24th, 2007 at 8:35 am


    Download your driver from:

    If you need further assistance, post in this forum: http://forums.avsim.net/dcboard.php?az=show_topics&forum=151

  81. Kevin Morello
    Saturday, June 30th, 2007 at 2:48 am

    I just bought FSX last week and it loaded with no problems. It appears to be working normally for the exception of one airplane (MD-83) model not avail for selection. I checked the MD-83 directory and all the files seem to be there. I even copied the MD-83 model from my FS2004 game into the airplanes directory with no success. Have you heard of this before.


  82. Saturday, June 30th, 2007 at 7:19 pm

    Kevin, I’ve never noticed that before, but indeed it’s a no-show, likely because it’s intended for AI only. I see there is no panel folder, which is necessary for FSX to recognize a user-flyable aircraft. Plunk a 737 panel in there and it’ll appear. You’ll also have to provide a sound folder, but I don’t know how well it will fly.
    I’m sure this must have been discussed on simflight.com or avsim.com, so you might want to drop by there.

  83. Monday, July 2nd, 2007 at 9:06 pm

    Ive been having some trouble with this microsoft flight simulator.First after I installed it, it said i was missing the msxml 4 sp2, I tried downloading it but dont understand how to install it. I also just re did my windows xp so everything was cleared off my computer, then I downloaded and installed all the required windows updates, restarted my computer. When i went back on, i clicked on the simulator and it started to play. , Then I downloaded the patch fine. Went to the graphic setting ajjusted accordingly, everything was goin smooth. I pick my plane and airport, and right as I take off my whole computer Restarts. I dont know how to fix this problem, my graphic card is the ati 1300 512 mb and i have windows xp.

  84. Tuesday, July 3rd, 2007 at 8:04 am

    John, I suggest you drop by http://forums.avsim.net/dcboard.php?az=show_topics&forum=151 for ideas and assistance.

    Have you contacted Microsoft first?

  85. Tuesday, July 3rd, 2007 at 11:52 am

    Thanks for the advice, no I have not contacted microsoft yet, and the link did not solve my problem yet. Now before I had to re install windows xp, I had to do this because My computer would not start windows, it has not been working properly. Im thinking thier must be a download that I can do or something to help fix this problem, only thing is I dont know which one.

  86. Tuesday, July 3rd, 2007 at 12:01 pm

    Also forgot to add, to my suprise, I re installed microsoft flight simulator 2004, and it also restarted on me, now before I was forced to re install xp, I had no problems with it.

  87. Dennis Parker
    Tuesday, July 10th, 2007 at 9:27 am

    John, I recently purchased a dell xps computer with an intel quad core 2.66 Ghz 4 gigs of ram and two ati 1900 graphics cards. I tried to play fsx with crossfire enabled but I get a checkerboard at the top of the screen. with crossfire disabled it runs ok but I wanted the benefit of running two graphics cards. could you advise.

    Thank you

  88. Tuesday, July 10th, 2007 at 10:27 am

    Hi Dennis,

    I’m not sure that you get much benefit in FSX with dual cards at this time, so if you’re doing fine with one, that may be ok.

    Do post in http://forums.avsim.net/dcboard.php?az=show_topics&forum=151

    for more advice.

  89. Dennis
    Friday, August 3rd, 2007 at 10:45 am

    Hi have fsx deluxe installed on vista activated ok now get erro id25 null any ideas?

  90. Friday, August 3rd, 2007 at 4:15 pm

    I’m not familiar with this, Dennis. Did you call Microsoft and search their site?

  91. Eric
    Friday, August 3rd, 2007 at 5:38 pm

    this is messed up, i’m running a quad 2.4ghz with 2gb ram and a nvidia 8800gts 640mb and i was playing flight simx and it crashed due to running out of video memory LOL

  92. Griffin
    Monday, August 13th, 2007 at 8:22 pm

    hi Dennis,

    I installed fsx and it ran fine for a long time…. Then i downloaded sp1 for x and my settings started changing and going higher

  93. Les
    Wednesday, August 15th, 2007 at 9:16 pm


    Every time I try to install MS Flight Simulator X, the process halts because of some missing Scenery/World/Texture 135aa34234iui … (you get the picture) file. My question is – how do I supply the system with a file that it is supposed to provide itself?


  94. Sunday, August 26th, 2007 at 4:48 am

    Been running FSX fine until today, i upgraded to Windows Vista a couple of days ago, and reinstalled FSX with all my addons, and it worked until today. Now upon booting I get a message saying something about it failedto activate successfully, and im getting the same errors as all the people above.ie, it suggests there was an incomplete installation and posts Error 1603 and 1722 when trying to uninstall/reinstall/repair from DVD etc

    I had the SP1 installed too, plus al my addons. I seriously hope this doesnt mean it isnt going to work in Windows Vista for me, as i had spent loads on addons and even more upgrading my system for Vista + the cost of Vista itself. And after less than a week, i cannot play for more than 30 minutes. I doubt i can get a refund on my FSX as ive had it since release. Is the only way to run it to go back to XP? I thought FSX was designed to be run on Vista.

    One other thought, it seems not all of us are having problems running FSX, so is there a common link between those of us that are?

    could it be Duel Core Processors, or the specific motherboards or graphics cards? any ideas anyone?

    Hope someone can get me up and flying again very soon

  95. michel
    Friday, September 21st, 2007 at 8:10 pm

    mine flight simulator x does not want to function with this plate via/s3g unichrome pro IGP.0 oq I makes please. helps me

  96. Saturday, September 22nd, 2007 at 10:33 am

    I’m not familiar with that card, you may have to Google the net for some hints, or post over at http://www.avsim.com.

  97. Lee
    Wednesday, October 31st, 2007 at 9:07 am

    Hi, i have just purchased the flight sim x deluxe and when i put the dics1 into my dvd drive nothing happens…
    no auto run or anything, my drive doesnt seem to recognise it in my computer and the add remove programs doesnt work either help!

  98. Thursday, November 1st, 2007 at 9:46 am

    Lee, does your drive recognize other DVDs? In Windows Explorer, what do you see beside the drive letter? If nothing, you may want to take the disk back to the store you purchased it from ….

  99. matt
    Sunday, November 18th, 2007 at 9:24 am

    I kept getting problems on my fsx. Someone suggested uninstalling it, i did this and now it won’t install. the dvd drive can see the disc but when i right click on the icon and select “auto run / install” nothing happens.

  100. Sunday, November 18th, 2007 at 9:34 am

    Hey Matt, you may have to call MS customer support on this one.

  101. Gisli
    Saturday, November 24th, 2007 at 4:58 pm

    I have been running fsx deluxe since it was released without trouble. In January I upgraded my PC to x64 dual processor but still ran it on XP and fsx was working great. In August I upgraded to Vista x64 – fsx installed OK and opens fast – but when I select a flight it is slow running up the scenery and when the flight starts – the minitor blikns in slow blinks, black periods are long/pic periods short 2sec/0.2sec – I have reinstalled many times tried all I could think of nothing doing. All this time fs2004 is running great. I uninstalled that too if that could be the cause but that didn’t help. What could I do?
    Thanks very much in beforehand.

  102. Saturday, November 24th, 2007 at 6:51 pm

    Yup, Gisli I’ve heard of such issues. Browse by the forums at http://www.AVSIM.com, you’ll probably find some ideas there.

  103. Paul
    Saturday, November 24th, 2007 at 6:57 pm

    I have been unable to install fsx deluxe.As soon as I put disk one into the DVD the computer hangs. Must power off. My OS is XP Pro. I also use the a Local Area Network at work. I have tried logging on as Admin/this computer. Help

  104. Sunday, November 25th, 2007 at 9:12 am

    Paul, have you contacted Microsoft Support?

  105. Gisli
    Monday, November 26th, 2007 at 2:47 am

    I followed your adevise on my problems with Vista x64 and dual monitors and found the solution here= http://abwain.spaces.live.com/blog/cns!CF422639C7B1AD98!216.entry
    Thanks very much!


  106. Wayne
    Wednesday, November 28th, 2007 at 3:49 pm

    This post concerns the fix for invisible airplanes from within MS Flight Sim X.

    I would sometimes see landing gear and a pilot, but no airplane structure. And, this would only happen to “certain,” but not all, airplanes. How weird. Turns out the problem is a driver related issue. Although I just bought my graphics card as a Xmas present, the CD it came packed with contained old, outdated drivers. The answer was to go to my graphics card website, and download and install their latest driver package. Problem solved!

  107. Ross
    Thursday, November 29th, 2007 at 2:59 pm

    Ok My FSX Regular Edition will not activate. If you ask me, I will never buy another game that makes me activate it. In Fact, I will never watch another commercial or listen to another review of a Game that makes me activate it. I’m so utterly dissapointed in the thought behind activating something I buy and not having it work. Im throwing my dam game out the window and hope it crack on the pavement below. Dear Game Producers you really know how to piss off a Gamer.

  108. Lukas
    Saturday, December 8th, 2007 at 2:48 am

    Hi, I have problem with my fsx de luxe. The game works perfectly, but after 10 or 15 minutes game stop responding. It is happening every thime. (Couldn’t write memory 0x7c809783 click ok to thrminate program). It drive me crazy!!!

    In have Nvidia 8500Gt Super (latest drivers)
    Processor: Intel Dual Core E 6550E 2.33GHz
    Mother board: ASUS P5S MX SE
    System Widows XP Home

  109. Saturday, December 8th, 2007 at 9:25 am

    Lukas, have you posted this problem on http://www.avsim.com or contacted Microsoft Customer Support?

  110. Lukas
    Saturday, December 8th, 2007 at 2:58 pm

    No, I haven’t contact them yet, I’ll try that and see. Thanks Jon.

  111. Saturday, December 8th, 2007 at 4:27 pm

    Let us know what you find out, Lukas.

  112. Friday, December 14th, 2007 at 8:43 pm

    Hi, i bought Flight Simulator X awhile ago, but, it worked very well, for awhile, but my computer wasent very good, so i ditched it, and went on with life.

    3.06 GHZ dual core processor
    512 RAM
    2X 74GB Hard drives
    Nvdia 7300 GT

    Later on, i discovered a new os called Windows XP black, which is like xp professional service pack 4 or something, im not sure. but anyways it ran extremily fast, and ran some of my other games at amazing rates, even when the quality was amped up, EX: NFS Most Wanted, And NFS, Carbon.

    Anyways, i Ramble
    I installed flight simulator x without a hitch, the installation worked great!
    it was on my windows hard drive too.

    ok than
    i started out by going to free flight, it started up, i had the preformance amped, just like everything, yeah, it was a long loading time, but i was like whatever.
    so, it gets into the game.
    i am on the runway of halifax international airport on my way to JFK new york.
    i just start going, everything is fine, and responding
    i just get fast enough to rotate, and my front wheels are off the ground, and my computer crashes
    im stunned

    it reboots to bios (when you first start the computer) and, it starts up

    someone said to disable automatic shutoff when a problem happens, i do.
    I do it again, a blue screen flashes up just as i am about to rotate.
    it sais something about visual drivers, i have the latest drivers from nvdia. it makes no sence?

    Do you have any idea how to fix this?
    i tried to include every single possible detail in my problem.
    tks, if you find a way, or you could email me a solution at Jake_jones63@hotmail.com

  113. Saturday, December 22nd, 2007 at 8:11 am

    How do I download FSX back on my computer after I had everything removed, after a vires? Herb at hb1367@att.net

  114. Saturday, December 22nd, 2007 at 8:34 am

    Herb, I don’t understand your question: is it not a matter of reinstalling from your original installation disks?

  115. Saturday, December 22nd, 2007 at 11:33 am

    Jake, try going back to an earlier version of nvidia drivers.

  116. dylan
    Sunday, December 30th, 2007 at 3:48 pm

    hi jake I just wanted to know if you made your computer if you did find out if your motherboard is a ATI board

  117. Boris
    Wednesday, January 2nd, 2008 at 10:50 am

    Hi, i installed FSX some time ago, it all was very well(perfermance, loading time, graphics etc. was great). Later on (about 2 days later as far as i remember) it just stopped working! The blue window saying Microsoft Flight Simulator X appears and it’s not responding…
    I didn’t change anything (well, i installed narbacular drop game, but uninstalled it after that… mmm… error (but there’s no error) happend to fsx).
    After uninstalling narbacular drop fsx still didn’t work, so i went to ms support, there was smth about restarting the computer by using a clean startup procedure. I did it – same thing again fsx’s not responding.
    I tried to (not sure how it’s called in english) repair system – it wasn’t much help also.

    I have:
    2.61 GHZ dual core AMD processor (5200+)
    some kind of ASUS motherboard
    2 GB RAM
    250GB hard drive (16GB free)
    Nvdia 8600 GT (512 MB) (169.21 version drivers if it matters)

    Could you please help?

  118. Wednesday, January 2nd, 2008 at 11:26 am

    Hi Boris, try uninstalling and reinstalling FSX. And then give MS customer support a call. Let us know what you find out.

  119. Boris
    Wednesday, January 2nd, 2008 at 5:00 pm

    Thanks for unswering, but reinstalling didn’t work (i’ve done it right after writing firs post). A phonecall might be a good idea (if there’s local support line or smth like that (international one is not suitable for my parents will probably… not be very happy))
    If it won’t help, i’ll write again tomorrow.

  120. Boris
    Thursday, January 3rd, 2008 at 1:18 am

    Nothing new at support line.
    It all was about what i’ve already done – also they said i coud try creating new account (it also was on their web site) – it didn’t work.
    Finally they said i might want to uninstall/install windows and install game again – that’s what i probably going to do if i find no other way to bring fsx back to life.

  121. Boris
    Thursday, January 3rd, 2008 at 2:33 am

    Hm… Problem solved, thanks for trying to help.
    I just uninstalled gmax and sdk, also removed gmax’s registration data from system registry(again not sure how it’s called in english) and everything works… For some reason…

  122. Thursday, January 3rd, 2008 at 2:52 pm

    Glad you got it fixed up, Boris. That’s a weird one. Can you reinstall the SDK now?

  123. Dave
    Thursday, January 3rd, 2008 at 7:06 pm

    Hi I just bought FSX installed and loaded, however everytime I try to take off my computer crashes. Also any time I esc a mission it crashes. I loaded a new driver I tried an old driver downloaded a service Pack 2 for FSX nothing worked.

    I have a Radeon X800 Card

    any help out there?

  124. Boris
    Friday, January 4th, 2008 at 5:11 am

    Yes, reinstalled it without any problems, thanks. That’s realy strange though, but everything works fine.

  125. Friday, January 4th, 2008 at 8:03 am

    Dave, try posting in the forums at http://www.avsim.com

    Indeed, Boris, that is weird!

  126. LAURA
    Sunday, January 6th, 2008 at 6:49 pm


    AMD 64 Athlon
    3800 Processor
    2.41 Ghz
    2 GIG RAM

    Tuesday, January 8th, 2008 at 4:10 pm

    I just got dells top o da line GAMING pc, and was i excited. I had purchased Flight Sim X Gold Delux edition and could not wait to take to the skys………

    Then the nightmare began……..

    Every time i try to install, i get an error that a cab file is corrupt and the install cannot complete. Here is what i did to TRY and fix the problem….

    Return game 3 times, purchased 3 time at different store.

    Replaced optical drive

    Spent 3 days with Dell online chat tech support

    Dell tech connected to system and could not fix the error

    Spent a day with Microsoft Games tech support, issue was not resolved, they said call dell.

    Image retored my computer to factory settings

    Fully updated all drivers and necessary programs, and again after the restores

    Did a PC restore

    Did a system restore

    NOW WHAT???

  128. edmund schenk
    Thursday, January 24th, 2008 at 11:22 pm

    beginer to mfsxdel had useful nav aids on screen but losted them all. how can i get them back. thanks.

  129. Chris
    Sunday, January 27th, 2008 at 7:15 pm

    I’ve insta;;ed Flight Simulator X OK, but when I click on the free flight option – Windows crashes. Can anyone help?

  130. Chris
    Sunday, January 27th, 2008 at 7:18 pm

    Sorry, that shold have been installed OK

  131. Monday, January 28th, 2008 at 4:19 pm

    i have a problem i have fx and when i put in d 2 it kills my whole system 100%cpu usage i haev to turn off the computer is there any way to fix this problem i have 2g ram and graphics will run it but i just want to install it any one have any ideas help me please

  132. Lawso
    Thursday, January 31st, 2008 at 9:28 pm

    Hi, I’ve installed and run fsx but after a while i try to run it but it says ‘An error ecurred while attempting to activate the product. This may be due to an incomplete installation of the application . Reinstalling the application may resolve the problem. Otherwise please contact support for assistance.’ So I click OK and it starts up then my multiplayer link dissapears. So I’ved only been playing free flight then I think it thinks im running the demo and comes up with, ‘Thank you for playing Microsoft Flight Simulator X. The trial tim has now expired. Please Activate Microsoft Flight Simulator X to continue playing.’ So my pc tries to activate fsx but when it does it comes up with ‘problem 1’ again, I’m realy frusterated. Can anyone help?

  133. Lawso
    Thursday, January 31st, 2008 at 9:30 pm

    Oh, and also my graphic card isnt the best, so my graphics arent to good.

  134. Friday, February 1st, 2008 at 11:15 am

    i cant get disc 2 to load when i put it in it freezes up the system and down she goes d1 loads in ok d2 loads in ok on other computers how can i get it to work on mine help me please still cant work out why mine wont do it as i up graded it the other day to 2 g and the graphics i have isnt the best but it will run it please you are my only hope of help

  135. Lawso
    Friday, February 1st, 2008 at 3:06 pm

    Your Pc might not have enough power or something to run disc2?, Im not the best with Computers…

  136. Lawso
    Friday, February 1st, 2008 at 6:24 pm

    Edmund(or whateva ya name is),
    Try pressing ‘Shift’ + ‘123…’ and your panels/nav aids will come back.

  137. Lawso
    Friday, February 1st, 2008 at 6:26 pm

    I’ve tryed to answer peoples Q’s, will anyone help me?

  138. Lawso
    Friday, February 1st, 2008 at 9:27 pm

    Again I’m asking anyone…
    Hi, I’ve installed and run fsx but after a while i try to run it but it says ‘An error ecurred while attempting to activate the product. This may be due to an incomplete installation of the application . Reinstalling the application may resolve the problem. Otherwise please contact support for assistance.’ So I click OK and it starts up then my multiplayer link dissapears. So I’ved only been playing free flight then I think it thinks im running the demo and comes up with, ‘Thank you for playing Microsoft Flight Simulator X. The trial tim has now expired. Please Activate Microsoft Flight Simulator X to continue playing.’ So my pc tries to activate fsx but when it does it comes up with ‘problem 1′ again, I’m realy frusterated. Can anyone help?

  139. Saturday, February 2nd, 2008 at 10:15 am

    Lawso, if you have activation issues, call the Microsoft customer support line and they will activate it over the phone.

    For faster response on issues, you may want to post problems on the forums at http://www.avsim.com. Help in these threads is available only sporadically.

    Good luck!

  140. Lawso
    Sunday, February 3rd, 2008 at 12:32 am

    I’ve tried that but they’re about as much help as my uncles pair of underware, so I tried over phone but forgot that I lended the box and everything to someone so does anyone know what I can do?

  141. Lawso
    Friday, February 8th, 2008 at 7:10 pm

    Sorry I thought you ment online chat or email…etc. Can You tell me more about what your talking about?


  142. Lawso
    Friday, February 8th, 2008 at 7:13 pm

    / \ for apple,
    Please help its really annoying that I payed $100 for 30 minutes limit on the sim…, and no multiplayer…


  143. Monday, February 11th, 2008 at 8:09 am

    The AVSIM forums are a method of public discussion on issues related to flight simulation.

    Go to http://forums.avsim.net/.

    First, see if someone else has had the same problem: you can use the Search function (click on “Search” in the box that also has “Login” in it), then click on “Use advanced search form”. Enter some keywords, then click the “And” button, and further down, “Search now!”. Try a few different keyword combinations.

    Then you can make your own post if you haven’t solved the issue. Go back to http://forums.avsim.net/ and click on “Please register” and provide the information requested. Then click on http://forums.avsim.net/dcboard.php?az=show_topics&forum=197 to go to the hardware forum. The click “Post” and proceed from there to describe your issue.

    For non-hardware issues, like multiplayer, go to http://forums.avsim.net/dcboard.php?az=show_topics&forum=121 (the FSX forum) and post there.

    Please be clear in describing your issue: describe your system, when the problem occurs, etc. Be civil, polite and respectful or your post may be deleted.

    Good luck!

  144. Lawso
    Tuesday, February 12th, 2008 at 9:28 pm

    Sorry you were to late I was just about to reinstall fsx but now when I try to it comes up with: 1st: 1628:Failed to complete installation. Then: 2nd time I try to: 1607:Unable to install InsatallShield Runtime. I’ve tried all that support stuff but its all about their first install unlike to me its my 2nd time. I’ll try avism and see what they say…

  145. Lawso
    Tuesday, February 12th, 2008 at 9:32 pm

    Sorry I forgot to tell you that a guy who fixes my PC’s installed fsx, so that probaly sums it all up for you.

  146. Lawso
    Thursday, February 14th, 2008 at 11:18 pm

    Hi all,
    probally going to see the guy tomorrow…

  147. Lawso
    Friday, February 15th, 2008 at 5:13 pm

    cant today but maybe on monday

  148. Lawso
    Friday, February 22nd, 2008 at 10:30 pm

    woooooopedooooo Somehow me and my dad tried and tried to download it and now its running like a dream…

  149. Saturday, February 23rd, 2008 at 9:30 am

    Great, Lawso, thanks for checking back in ….

  150. Van
    Wednesday, March 5th, 2008 at 7:05 pm

    I’ve been thru all the forums, called support,lot of babble, but no one seems to answer the simple question—how the hell do I activate this sim I paid for????? From activate online window, It says it can’t connect, click phone activate, and no phone window appears, just annoying error to reinstall, which I did 3 times. I got phone activation # from txt file, recorded services needs product ID—No phone activation window, no product ID to give—I tried running w/ process sys ini disabled, win ini disabled,load start items disabled, and all non micro services disable,firewall down, virus protection off—-still, nothing. Can’t run free flight, click menu and about for procuct ID—not there till activated. Support, like always, is clueless. Every thing works fine till 30 minute limit and my system is way over par. I have the activation key right in front of me—-who the hell can I give it to, to activate–sounds like a reasonable request—-but no one seems to have an answer, as I said earlier—–just babble !!!!!

  151. Wednesday, March 5th, 2008 at 9:10 pm

    Have you run the software licensing system reset tool?

    See http://forums.simradar.com/FSX_Error_1722_Solution_from_MS_P375021.html for some instructions…

  152. Van
    Wednesday, March 5th, 2008 at 9:19 pm

    No, I didn’t—-I’ll give it a go, and get back to ya—thanks

  153. Van
    Wednesday, March 5th, 2008 at 9:21 pm

    by the by—-babble remark wasn’t directed at you

  154. Van
    Wednesday, March 5th, 2008 at 11:09 pm

    Well, I ran tool, and did another install (4), and online activation window still won’t connect, and phone activation window is nowhere to be found, leaving me with no product ID to phone activate, and right back where I was—running 30 min flights, and staring at a product key that I can’t do anything with. How can I get product ID w/out phone activation window—there’s gotta be a way. Or who could I call w/product key, or what other way to online activate besides flight sim online activation wizard ?????

  155. Van
    Friday, March 7th, 2008 at 11:45 pm

    Mmmmm–An activation issue that is very widely spread, that can surely be narrowed down to the activation wizard, yet, no one has any ideas—not even a lucky guess—I find that odd !! This is a Microsoft Flight Sim Link, isn’t it ?? This issue shows up in hundreds of forums daily, and no one can tackle it——-Seems activation should be an important step in the procedure ! But, I must be wrong !

  156. Saturday, March 8th, 2008 at 9:22 am

    Hi Van,

    Most folks solve their activation issues, but some I guess remain unsolved. I don’t know what to say about that, it’s a Microsoft issue.

    I don’t know what you mean by “This is a Microsoft Flight Sim Link”. This site is purely simmers helping other simmers, nothing official.

  157. Sam
    Friday, March 14th, 2008 at 6:11 pm


    Have any of you guys encounter this problem. I have installed the game with no trouble and run it for a couple of times and played its mission. After a few days my game start to crash alot and eventually I was faced with the problem where the program not responding all together whenever I execute the thing. I tried uninstalling it and installing it again and it worked til the problem occured again. And now it just doesn’t work no matter what I do. It says that the fsx file is corrupted. Any help?

  158. Tristan Bergen
    Saturday, March 15th, 2008 at 1:36 pm


    I recently bought a new Fujitsu laptop with windows vista (32-bit) and installed flight sim X deluxe, and then the new fsx acceleration. The game ran like a dream and everything was perfect for about 3 weeks until suddenly fsx froze in-flight. I closed it via task manager, and tried to boot up fsx again, only to find that it hung up during the startup. It’s been doing so for about a week now, and I’ve tried everything I know possible to fix it but can’t. Any ideas??

    Thanks, Tristan

  159. sam
    Friday, March 21st, 2008 at 8:35 am

    when i go on 2 multiplayer it logs me out saying that i logged on at another computer. any ways 2 stop this????

  160. sam
    Friday, March 21st, 2008 at 8:36 am

    when i log on in multiplayer on fsx it says i logged on at another computer and logs me out. any reason y??

  161. christianwarrior911111119999
    Monday, March 24th, 2008 at 3:02 pm

    is there a way to make flight simulater x deluxe go faster on loading????

  162. Monday, March 24th, 2008 at 3:59 pm

    Patch to SP2…


  163. Monday, April 7th, 2008 at 1:05 pm

    i just build a client a a new box and he went out and got fsx deluxe like i told him to. every time he put in disk one he bsod with no real error. and i go in explore the dvd and there is noting to see it seems to be blank. i am kind of at a loss i think it may be the dvd rom drive but it works with every thing else just not the fxs disk it is funny when i go to explore the disk windows makes it look like it want to burn to it . but also he has exchange it once befre at the same store is it possiable that is could be a bad shipment. the cpu is not over heating it does not even have a chance to run.

  164. Liam
    Thursday, April 10th, 2008 at 3:01 am

    Hi Guys

    Trying to install Microsoft Flight Sim X but when i insert the dvd (disc 1)into the drive nothing happens.
    But it works for MS X disc 2.
    Just system crashes and cannot install the game.
    The DVD drive works with other dvds and cd’s and the game installs on my other computer system.
    Very wired situation some help would be much appreciated thanks.


  165. Ross Jesswein
    Wednesday, May 21st, 2008 at 11:01 am

    Recently I downloaded a(I forget what it wacalled) from Microsoft.Download took over an hour, if that helps identify it. Since then from the 2D cockpit, with the instrument panel totally removed, I am unable to get the unobstructed views to the sides and behind that were previously available before the download. Please send a remedy for this.
    Thank you

  166. sean
    Monday, May 26th, 2008 at 5:48 pm

    when i try to setup fsx delux at the very end of installation it says registering product information for 10 mins and the a window pops up saying the installation was inturrupted. what should i do???!?!?!?!

  167. Alan
    Saturday, June 7th, 2008 at 4:28 am

    I have a problem with instal FSX when i try install disc 1 say 1628 failed to complete instalation what i must to do??

  168. resumil
    Saturday, June 14th, 2008 at 1:18 pm

    Hello. I’d like to report a workaround for nVidia users that are experiencing incompatibility problems with FSX+SP2 or FSX Accel and the current Forceware (175.16) drivers:

    Just disable Multiple Displays on the nVidia Control Panel. Select “Only use one display (Single)”, then you’ll be able to run FSX again.


  169. DonniDarko
    Monday, June 16th, 2008 at 12:29 am

    when I installed fsx everything went fine when I tried to install on a different system the disk locks up the whole system cant even eject the disk till i power it down what is the deal why cant the dvd drive read the disk its not damaged in any way still brand new but wont play at all starts to spin but then it just stops and cant do any thing till i restart the system cause it is completely locked up anybody got any suggestions? thanx

  170. kecy
    Friday, June 27th, 2008 at 5:57 pm

    i got a problem since i put acceleration, every time i want to save or changing view in cockpit, the game crash, what can i do?

  171. Robert Vertalics Sr.
    Tuesday, July 1st, 2008 at 4:45 pm

    Good Day – I’m having the game freeze thing, then “Program not responding” I have all the latest drivers (175.19) and have all the right hardware according to the FSX spec’s … I have done everything possible checked for heat,power,memory and hardware – no problems … Even Nvidia said “We don’t know if its a driver or OS(Vista)problem” Many have the same malfunction … and with the price of high end video cards today well you-know. What do you think. Bob

  172. Kevin
    Tuesday, July 22nd, 2008 at 4:13 am

    OK, So, I’m a beggining developer using gmax, and I downloaded it from the internet. I design a Kick-Arse model of the DR-1 Fokker (RED BARON) and I can’t export. I realize that I needed to download GMAX from the SDK folder in FSX and I have FSX deluxe edition, and there is no SDK folder. PLEASE HELP!!!

  173. Tuesday, July 22nd, 2008 at 7:31 am

    Kevin, drop by the forums at fsdeveloper.com for gmax support.

  174. Kevin
    Tuesday, July 22nd, 2008 at 8:22 am

    I have but they dont provide any insight on my situation

  175. Kevin
    Tuesday, July 22nd, 2008 at 5:15 pm

    ya, so I’m missing the FSX_GmaxGamePack
    File from my comp, how do I get/Download?
    also, anyone know where I can ger 3ds max or something like it cuz 3ds is 908 MB Download, and It freezes after a while. I need to convert .gmax to .x For an airplane Import into fsx

  176. Charlie G
    Monday, July 28th, 2008 at 3:32 am

    I have just purchased MS FSX Deluxe Edition but havent yet installed it. Before I install it, I would like to know whether my PC specs are ok for the game. They are as follows:

    AMD Athlon 64 processor 3500+
    2.21 GHz
    1.00 GB of RAM
    NVIDIA GeForce 6600 graphics card
    Windows Vista SP2

    Please could you write back as soon as possible

  177. Monday, July 28th, 2008 at 7:55 am

    That’s quite a low-end system to run FSX, however many users can still be happy if they reduce settings. You would have to reduce them considerably to get a flyable experience.

  178. Saturday, August 2nd, 2008 at 10:33 am

    I have been trying to run FSX under Vista 64bit with 2 monitors with no success. Worked fine on XP. Ive seen on some forum, cant remember which it was now (unfortunately) that it will not work under Vista 64bit. Now, im looking at buying the Matrox Triple Head digital edition, to try and get round this. Can anyone tell me whether this will work or whether im still not going to get it working?.

    Thanks in advance

  179. Saturday, August 2nd, 2008 at 10:34 am

    P.S I should mention the reason for the Triple head, is because I know want to run 3 widescreen monitors. for a huge cockpit. 🙂

  180. Thursday, August 28th, 2008 at 10:43 pm

    Hi My trouble is that I can install disk one OK but when I put in disk 2, nothing happens, it just does nothing……. I have done everything, I am using Windows XP sp 2., and everything else that is required is there, it seems other folks are getting this same problem
    What now, do I keep running FS 2004??? that works fine

    Cheers Geoffrey

  181. Collin Lee Erickson
    Sunday, September 7th, 2008 at 6:14 pm

    I think I may have found the ultimate solution to the FSX installation “Error 1722” problem! I have forwarded the following e-mail to Microsoft’s “Tell_FS” e-mail:

    Dear MS FS Team,

    I think I might have finally figured out what is really behind the installation error mentioned above!

    I have just purchased FSX only 3 months ago and, so far, I have not been able to install FSX because of this stupid error!

    After 1 month of probing and prodding, even trying out the “ResetSLDL -All” command (KB928080) and such but to no avail, I have discovered that, in the directory “C:\Documents and Settings\All Users\Application Data\Microsoft\SLDL” there is a .TMP file that gets created. On my system, the file created was “…\SLDL\9c65c8a6-db08-4c80-825f-09ff0b92b63f\2b840b4c-6822-48bc-9dc0-98d026c63fb6.tmp”.

    Upon checking that file, I have also discovered that, for some bizarre reason, the NTFS security principal for just that file alone was set so that only “Users” have full access! There were no “Administrators”, “Power Users”, “LOCAL SERVICE”, “NETWORK SERVICE” and no “SYSTEM” principals set for that file!

    This means that, even for users logged in as the Administrator (especially with the Administrator account removed from the “Users” security group, leaving it only part of the “Administrators” group), only “Users” can access and modify that .TMP file!

    No wonder why there are problems! What obviously needs to be done to possibly solve this problem is that the part of the installation that sets the SLDL data must either NOT set file permissions OR must set them to guarantee that the Administrator or all Administrators have access to that file!

    Another thing that may help, as a workaround, is to ensure that your hard drive is formatted to FAT32 so that no permissions can be set in the first place.

    If you could please forward this info to Microsoft, that would be fantastic!

    Thank you.

  182. Sriram
    Monday, September 15th, 2008 at 10:55 am

    Hi, I’ve installed flight simulator on my computer with a matrox triple head, win XP, 4gb ram, intel 3.2 ghz core 2 duo. but the game hangs randomly while playing.. any suggestions?

  183. sam
    Tuesday, December 9th, 2008 at 3:33 am

    when loading into a flight i get an aplication error:

    fsx.exe application error
    The instruction at “0x20eb1847” referenced memory at “0x00000000”
    The memory could not be “read”
    Click OK to terminate

  184. Sandy
    Wednesday, December 10th, 2008 at 10:09 pm

    I too am having the ‘dreaded’ “1722” and “1603” error and a rolled-back installation. Grrrrrrr, becoming very frustrating in trouble shooting this error. M$ says they’ll be contacting me shortly with their ‘senior support’ we’ll see which happens first, true useful phone support or cobwebs in my case. I believe the latter will be my final solution. Time only tell.

    I will continue to look for Silicon Image issues as I am running a RAID 0+1 for this installation. I am also in the process of running the aforementioned KB928080 QFE and change the NTFS permissions for this file for a solution. Illl keep you all posted. Grrrrrr.

  185. Sandy
    Wednesday, December 10th, 2008 at 11:11 pm

    Well no joy, same error, same frustration. Grrrrrrr :-((

  186. Sandy
    Thursday, December 11th, 2008 at 11:29 am

    Is there any reason that my last post (last nigh)t was removed ????

  187. Sandy
    Thursday, December 11th, 2008 at 11:36 am

    Oops sorry, I see it now. Anyway got off the the phone with “senior support” and to my surprise that I was told that I was far more knowledgable about this quirky issue than the tech was. Scary thought, as this is first time I have ever had experience like this with any M$ game. So, the cased was closed as “UNRESOLVED.” WOW! what a surprise, didn’t see that coming . . . Grrrr.

    I am leaning to the fact that there might be a RAID issue with nVidia’s MediaShield or Silicon Image’s controllers here at work.

    I’ll keep you posted on my findings here in the near future.

    My system config is as follows (no OC):

    ASUS M2N32-SLI Wireless Dlx
    4GB RAM (800Mhz)
    558 GB RAID 0+1 (nVidia MediaShield v6.73)
    (1) eVGA 9800GTX

  188. Sandy
    Thursday, December 11th, 2008 at 10:08 pm

    YEA! Finally got it installed! Had to be logged in on Adminstrator account and had the both DVD disc files copied locally to my desktop and then installed from there. Hell, I ought to work at Microsoft help desk, LOL! Yea right!

    Hope this helps people!

  189. Pedro Santos
    Monday, January 12th, 2009 at 5:56 am

    how configure the chair in the cockpit on the flight simulator X.
    there are a problem when i doing an approch I can not see the RW because the chair is configured very down. On the old version it is just press SHIFT+ENTER or SHIFT+BACK SPACE.

    Please can you help me because is very important.

    Send me an email whit the solution.

    Regards, Pedro Santos

  190. Tom A
    Saturday, January 31st, 2009 at 2:53 am

    Hi, I got FSX for my XP computer on 25th October 08 and over the last week the game runs perfectly for about 40 minutes before coming up with a message like “Microsoft(R) Flight Simulator X trial time expired. Reload FSX to continue playing. Thank you for using FSX.” I reload it, and 40 minutes later it does exactly the same again. Any help much appreciated, Thanks

  191. Sam
    Thursday, February 5th, 2009 at 5:04 am

    I have FSX original thin i install PMDG 747 on it then when i activate my FSX product an error came ?

  192. Larry J.
    Tuesday, February 17th, 2009 at 10:41 am

    I have recently purchased FSX and I upgraded my computer: I have a Dell 3000 2.8 hz which only had 512mg of memory. I upgraded to 2G memory (DDR)and purchased a G-Force 8400 video card with built in 512mb of memory (DDR3). I have not been able to increase ANY of the settings, ie. graphics, traffic, weather, etc. without having the game become very jerky and even freezing up. Any suggestion on how to get the game to preform better with this system?

  193. Larry J.
    Tuesday, February 17th, 2009 at 10:44 am

    Additional info. I have already installed SP 1 and 2 and the game still functions only at the lowest settings.

  194. Dave Pluright
    Wednesday, February 25th, 2009 at 7:46 am

    FSX reports a SCENERY.CFG file error Invalid Remote scenert path in scenery Area.103.
    Have tried the FSX repair files route but still get the same error.
    What do I need to do?
    My system is an AMD 3.1GHz processor, 4GB memeory and a 1GB GeForce Graphics card.

  195. Sunday, March 8th, 2009 at 1:27 pm

    I’ve been running FSX successfully for about six months with triple screens. Then some gliches, so uninstalled and reinstalled. Now the zoom level in all cockpits is too close. Cannot get the view back far enough to see the speedometer and see outside. Please help.

  196. karl spafford
    Wednesday, April 1st, 2009 at 11:39 am

    hi i got the flight sim x and i have loaded it fine and played it for 2 or 3 hours

    cum to play it this morning and it wont boot up

    tried reinstalling and it works then as son as i close it dow and try to play again it wont let me it doesent come up with an error it doesent do anyhing i am runnin on vista if u could get back to me i wold be very greatfull

  197. Behram
    Sunday, April 5th, 2009 at 2:31 pm

    Almost same problem as 196. Bought game 2 weeks ago..installed it, played it, worked fine.
    Tried to play again today..and it is hanging up. Uninstalled it, and reinstalled it…still hangs up. Any idea why?

    Am using Logitech Attack 3 joystick with it.

    Driving me NUTS.

  198. Sunday, April 5th, 2009 at 2:52 pm

    Frustrating indeed. Have you folks contacted Microsoft Customer support or visited the forums at http://www.avsim.com?

  199. Saturday, April 11th, 2009 at 8:00 pm
  200. JoNdSam
    Sunday, April 12th, 2009 at 6:27 pm

    Please Help!

    I have just installed Flight Simulator X, and everything works fine BUT, when I try to register a mew multiplayer account it keeps saying. “Passwords must not be over 16 characters and in alpha numeric format”. Now I am no idiot, and I have tried every password out there, nothing works. I even tried mixing my screen names up, it doesnt work. I get the error message every time. Please help!!

  201. dylan
    Sunday, May 24th, 2009 at 9:25 pm

    i just bought a new MS FSX and ive owned over thousands of difernt flight sim x’s cause they scratch or break, and this one is stupidly different, when i first installed fsx,the activation bar didnt show up, so i played and waited for the time trial to say” please actyivate now’ SO I CLICK OK AND IT CLOSES FSX. AND I uninstalled it at least 8 times and reinstalled it and it still doesnt show up, can anyone tell me why?

  202. Nick
    Thursday, June 4th, 2009 at 12:59 pm

    Hi, this may be a dumb question but i was watching a youtube video were a 747 was coming in for final approach and there was a voice of co pilot calling altitude until touch down and on take off it was calling “V1, V2, rotate” etc… so my question is how do you turn this feature on or what is it?

  203. darwish
    Saturday, July 11th, 2009 at 7:40 am

    I’m having a problem activating FSX. After typing in a legit product key, this error comes up, “According to our records, you have exceeded the number of times you can activate this product with the product key you entered.”

    What Should I do?

  204. Saturday, July 11th, 2009 at 10:48 am

    You’ll have to contact MS customer support, see http://support.microsoft.com/gp/cp_flightsim_master#tab2

  205. darwish
    Saturday, July 11th, 2009 at 8:20 pm

    The product isn’t available for online support in Microsoft’s Help And Support..
    Is it also because I ran this game on Windows XP? coz I’m using Windows 7 right now..

  206. Vernon Ratcliff
    Monday, July 13th, 2009 at 1:59 pm

    Sometimes when I start MS FSX, the mission I select starts with the plane already flying. Why is that?

  207. Monday, July 13th, 2009 at 3:56 pm

    Depends, Vernon, on how the mission designer created the mission. Are you saying that the same mission sometimes starts with a briefing, and other times starts in flight? If so, I don’t know the answer, you might try posting on AVSIM…

  208. Monday, July 13th, 2009 at 3:57 pm

    Darwish, if you activated under XP, then switched to Windows 7, that may be the issue. You should be able to call MS customer support (number somewhere on the site) and get that figured out. Also look for the “activation reset tool” at that site.

  209. Bill
    Wednesday, August 26th, 2009 at 6:58 pm

    Every time i try to drop objects from the plain I get the blue screen of death and my computer shuts down I am running 1 gig of memory a 120 gig HD a foxconn 945p7aa Board and a Nvidia GeForce 9800 GT video card any Idea why I keep crashing

  210. James
    Tuesday, September 22nd, 2009 at 11:55 am

    Sometimes when in multilayer sessions
    when I press the join session button to start flying it will load reasonably quickly flash very quickly (less than half a second) to the game then start loading again.On the second or third time it often crashes at 99%. This is incredibly annoying and although sp2 fixed this is created worse problems.

    P.S once in my PC runs fsx fine at 80% scenery.

  211. Santos rpdriguez
    Saturday, September 26th, 2009 at 5:52 pm

    error 1722 whith the disc #2

  212. jimmy
    Thursday, October 1st, 2009 at 10:52 am

    I purchased fsx brought it home and installed it, when i went to open it an error message came up saying that area 001 scenary file was missing, then 119 more error messages followed each missing the next area all the way to area 120. after i hit ok 120 times then it said fsx cannot run with out scenery files then fsx closed. i tried re installing it 2 more times but i get the same thing. i need helpppp

    Monday, October 5th, 2009 at 1:15 pm

    I would be grateful if you able to advise of how to resolve the following regarding flt sim x deluxe:
    1) on free flight.Scenary loads to 100% but remains static without moving to cockpit .However there is sound. I have to press “esc” followed by and then press “continue” on flight option before getting a picture.
    2)pressing ALT has no effect in giving menu.

    hope you can help.
    kind regards

  214. brad
    Friday, November 27th, 2009 at 7:04 am

    Can anyone give me the number to microsoft flight sim x tech.support.does anyone know for a fact not just rumor or I thinks so,if flight sim x will support dual core gpu such as geforce 295? Please email me back. Thanks guys

  215. Jerry
    Friday, December 4th, 2009 at 9:06 am

    FSX works just fine on my Win7 Home Premium, except flying the 172/G1000 south from GEU (Glendale, AZ). Take off and fly toward GYR (10 miles away). About there and it locks up and restarts FSX.

    No problems flying any other direction or flying the 172SP.

    Also, I have over 800 landings in my XP system. Is there any way to copy the info to my newly installed WIN7 copy? I want the “Missions/Awards/History” etc.


  216. Friday, December 4th, 2009 at 2:20 pm

    Jerry, you should be able to copy your Logbook.BIN from your old \Documents\Flight Simulator X Files\ folder …

    • Jerry
      Friday, December 4th, 2009 at 4:00 pm

      Thanks Jon, I got my 625 landings and 100+ hours that I had given up hope of ever moving over to W7 from my XP system.

  217. Rod Walker
    Saturday, December 5th, 2009 at 6:31 am

    Jon, Please help!!! I have just puchased a new PC top of the range Acer M7300 It is 64bit and runs on Windows 7 and I have just installed FSx no problem, however the first time I try to run the programme (on the intro section (I am new to this) within 1 min the screen freezes and the only solution is the turn off the PC as nothing else works at all.
    Thanks, Rod

    • Saturday, December 5th, 2009 at 8:22 am

      Rod, I suggest you post on the hardware support forum on AVSIM.com. I’m not sure what the problem is or how to attack it…

  218. Brad hasting
    Saturday, December 5th, 2009 at 8:32 am

    I have a dell xps 625.4 gb mem,500gb hd amd phenomIIX4 3.00,2 radeon 4850 crossfired. My frames at 1600x were 30 or so with most everthing maxed on flight sim x. I bought a geforce 285 2gb oc edition to see if I would get better frames at max settings. Its horrible. Much worse. Why? What can I do? My radeon cards show crossfire support on the game load screen even though reports of it not being crossfire capable have been made.is fsx actually crossfire/sli capable?

    • Saturday, December 5th, 2009 at 9:56 am

      FSX is not SLI capable. So I doubt it supports crossfire. See note below on checking on the AVSIM hardware forum for more info.

  219. Jim Brock
    Monday, December 28th, 2009 at 5:49 am

    I’ve been running FSX successfully with dual monitors for several years on a Vista systm with Nvidia GTX 295 video card, dual processors, etc. Suddenly without warning, FSX doesn’t recognize the second monitor. Obviously some setting has changed, but I can’t find it. Every other application on my computer can run on the second monitor. I’ve run repair on FSX and done everything I can think of. Any ideas?

    • Sunday, January 17th, 2010 at 5:36 pm

      Jim, try the AVSIM hardware support forum …

  220. norman
    Sunday, January 17th, 2010 at 5:32 pm

    i have flt sim deluxe the only problem i have is aircrft veers to left and cannot takeoff.i believe it is settings but cannot figure it out.any help will be appriciated.

    • Sunday, January 17th, 2010 at 5:35 pm

      Try using the “mouse yoke” instead of your joystick, and see if it’s the joystick.

  221. Monday, January 18th, 2010 at 12:28 pm

    I was just installing MS FS-X and had a continued problem during installation:
    FS-X installer would successfully install Disc-1, then prompt the user (me) to insert Disc-2 then press [OK].

    I would hit the Eject Button of the DVD drive to no avail. The system (Vista 64 Ultimate SP2) would NOT eject my DVD. (I also tried opening up Windwos Explorer and selected [Eject] from the Device menu – No Joy – didn’t work.)

    So, I (like any good hacker) used my trusty straightened out paper clip to force my drive open – after sufficient force the drive physically detected it was opening & then ejected my disc.

    After placing Disc-2 into the DVD tray, the system still would NOT recognize that the Disc had been changed. I could open Windows Explorer & click on the DVD device, only to be shown the OLD contents of the DVD drive.

    I had to go back into Windows Explorer menu – pulled up properties for my DVD drive & tried something new. I had to uncheck the “Drag-to-Disc setting” & all worked fine!

    The system auto-magically updated the contents of the drive screen & all worked as it was supposed to after that. Unfortuantely, I now can’t use the “Drag-to-Disc” feature of Roxio – Easy CD & DVD Creator…


  222. lateef
    Sunday, March 21st, 2010 at 9:16 am

    Dear Sir
    When ever I start my FSX, all these 4 errors shown before the program works as it comes as below, please assist to resolve such problem that may be cause the Desktop Crash.

    1-Scenery.CFG file error. Invalid remote scenery path in scenery Area 119
    Click OK to continue
    2-Scenery.CFG file error.local scenery directory(just flight/traffic/AirportFacilitiesX/SCENERY) in scenery Area.120 not found
    Click to continue
    3-Scenery.CFG file error. Invalid remote scenery path in scenery Area 121
    Click OK to continue
    4-Scenery.CFG file error.local scenery directory(Imagine Simulation/KCVG Cincinnati Demo
    Version/SCENERY in scenery Area 122 not found
    Click to continue

    Thanx and Regrads

  223. janne1977
    Sunday, April 4th, 2010 at 11:49 am

    Hi, Tried to install flight sim X deluxe to win XP x64, installation goes well but at the end it complains about being wrong platform, not XP x32. Is it really so that it can’t be installed on x64??? Any help greatly appreciated.

    AMD x2 6000+
    Radeon 4890 1 GB
    1 TB HDD
    32″ lcd

    • Sunday, April 4th, 2010 at 12:29 pm

      I don’t know about XP 64-bit, but it works fine on Vista-64. Suggest you drop by the hardware forum at http://www.avsim.com to look for solutions, and post your question there.

  224. janne1977
    Sunday, April 4th, 2010 at 11:50 am

    actually it complained about being not x86…

  225. janne1977
    Sunday, April 4th, 2010 at 11:56 am

    … and then it will perform complete rollback…

  226. janne1977
    Monday, April 5th, 2010 at 12:21 pm

    found out the reason, it was somehow blocked by ad aware, so disabled it and no problems =)

    Tuesday, April 27th, 2010 at 8:42 am


    • Tuesday, April 27th, 2010 at 9:23 am

      Suggest you post your issue in the forums at fsdeveloper.com …

  228. Lateef
    Wednesday, April 28th, 2010 at 9:58 am

    Wehever I start my FSX program
    I get the follow message.

    SCENERY.CFG file error. Invalid remote scenery in scenery Area.117

    and then ask me to click OK to continue
    Please assist to rsolve this error

  229. Thomas
    Thursday, May 6th, 2010 at 6:27 am

    WOW what issues I am having with Microsoft Flight Sim X…

    Heres the scoop…

    decided to upgrade to the Gold Edition of Flight Simulator

    downloaded the file from Microsoft Store on 5/3/2010

    started to fun the file and it said that it could not install due to a LATER version of FSX installed…

    Uninstalled FSX rebooted the system, started to run the setupfile for FSX GOLD edition and got the error message

    Can not install because a later version of FSX is already installed on this machine

    Called Microsoft store 20min they had me on the phone, passed me along to a person who would determine whether or not it needed to go to another person…got transfered to a TECH … spent 2.5 hours on the phone deleting registry information, installing a few small updates.

    Now I can not get my DVD version of FSX standard to run because it says that there is a later edition and I can not get my downloaded game to run because of the same issue…

    Is there anyone that can help?

  230. tejas durve
    Monday, May 17th, 2010 at 11:56 am

    get a fatal error everytime i change a aircraft in flight, please help me out sir

  231. Dan
    Monday, August 30th, 2010 at 7:59 am

    im having internet problems on my computer do i need the internet to activate FSX or is there another way?

    • Monday, August 30th, 2010 at 8:22 am

      Dan, dig through the microsoft support site, there may be a way to have it telephone activated. Good luck!

  232. Kris Bairstow
    Sunday, September 5th, 2010 at 2:06 pm

    I have a new install of FSX Deluxe that seems to run properly but once I fly a mission and hit Esc then click on End Mission, FSX seems to close and I have to restart it again as if starting a new game.
    I would think after I click “End Mission” the game would come back up with the FSX start menu.
    I see one other person had this problem on my internet search, but there was no answer. Can any one help me !

  233. Mile Geronime
    Saturday, October 9th, 2010 at 10:06 am

    I have been loading FSX DVD for 15 hours. Is this normal?!! It at the is registering modules stage now for several hours and just now the DVD went quiet ( not spinning. My PC: 2.4GZh and 24 GB; I got it last Xmas. I hate to cancel this now if it IS working correctly. Please help.

    • Sunday, October 10th, 2010 at 11:39 am

      Doesn’t sound normal. YOu may want to contact MS Support.

  234. thomas
    Friday, October 15th, 2010 at 3:06 pm

    Ive been having a problum with fsx sdk sp2 i downloaded it from microsoft and it keeps telling me that windows cant acsess it and i dont have the appropriate permishin to open the editor im the administrator of my pc. please fix this problum or i will have my money back and you can keep your game

  235. nana
    Sunday, May 1st, 2011 at 6:12 pm

    When I install fsx I always get this message” msxml4 not installed please reinstall to fix this” I have tried everything possible but still cant figure it out.Can you please help? I use a windows 7 32 bit system

  236. Lateef
    Sunday, May 1st, 2011 at 11:28 pm

    I have download FSX program and it run good and suddenly I lost the panels and gauges and GPS during flight
    Please assist me to resolve this issue

  237. Daniel
    Tuesday, May 10th, 2011 at 7:39 pm

    I tried FSX om my computer. It worked okay unless computer was doing automatic update. The program crashed. I have uninstalled FSX completely and am happy running Microsoft Simulator 2004. There is a patch for MS 2004 and only one patch. It adds bridges not installed on main disk. I added Abacus World scenery to MS 2004 for better graphics. Be sure updated disks are for MS 2002 or MS 2004. I have not tried FSX updated disks and do not plan to. The graphics are now 38 meters or 67 meters instead of 176 meters originally. The lower the meters the better the graphics and more real scenery looks.

  238. Monday, May 30th, 2011 at 5:35 am

    cant get the MFD’s in f18 cockpit to turn on, work……. very frustrating

  239. zain
    Saturday, August 27th, 2011 at 4:40 am

    I have fsx accelration expansion pack and fsx duluxe .
    when I try to install fsx acceleration it says you dont have fsx.
    can anyone help me

    • Saturday, August 27th, 2011 at 6:55 am

      Try uninstalling FSX deluxe and reinstalling, then installing acceleration.

  240. Bassam
    Sunday, September 25th, 2011 at 1:35 pm

    HI , i do have a small problemes here , as each time i am doing a fly trip it doesnt recod in (The Pilot Record) , it’s always empty , PS. Before it was working fine .

    Kindly advice .

    • Sunday, September 25th, 2011 at 2:47 pm

      I vaguely remember this issue … but not the fix! Try posting on the forums at avsim.com.

  241. Tom
    Sunday, October 2nd, 2011 at 12:28 pm

    could anyone help me, i have just purchased the pc game flight simulater X and im having trouble installing it it comes up with “error policy 8.0 microsoft vc80 openmp/……” if this has happened to anyone else i would be gratful for any advice.

  242. tom malinowski
    Wednesday, October 19th, 2011 at 7:57 am

    I lost my co-pilots voice,it was working fine and then nothing. I still have voice in the cokpit because it tells me to pull up when trying to lan at now I cant remember what airport it is, sidtka or something like that.

  243. Rafael Rosado
    Wednesday, October 19th, 2011 at 12:43 pm

    How do i put the fsxX to my fsx2002 from computer

  244. Tom Ratcliff
    Saturday, November 12th, 2011 at 6:58 pm

    I recently installed FSX. The only way I can end the program is to turn off the power to the computer. When I end the flight the computer locks up and I have to turn off the power. Does this sound familiar and is there any hope? Tom

  245. mark
    Sunday, November 27th, 2011 at 5:19 am

    i have flight sim x (gold x ) but when i put product key in it tells me it is not right. how do i fix this?

  246. Travis
    Sunday, January 8th, 2012 at 12:28 pm

    I have had FSX for a while now, but when ever I play multiplier, and i select tower and hit join session, my FSX crashes. help?

  247. marcel
    Saturday, February 18th, 2012 at 1:28 pm

    I keep getting “a fatal error occured” when running MFSX on a brand-new Gateway computer with Microsoft 7 home premium 64 BIT, 1T hard drive, Intel Pentium G6951, Intel GMAHD Graphics card, and 6GB RAM. It usually runs great, but when I’m on a flight of any length, say after 20 minutes or so, If I click on any of the menu items on the top of the screen, I get the “wait” cursor icon and the game crashes. I get the “Fatal Error Occured” message, then It says that it is searching for a solution, but it never finds one. The game then restarts. I noticed (maybe related or not) that when I hit the “alt” key to put the menu up, it stays up, no matter what. In older versions of MFS it didn’t do that. Please help

  248. marcel
    Saturday, February 18th, 2012 at 1:30 pm

    PS. I have the Gold Edition, and have installed the acceleration pack. Also, I have installed 3rd party planes, but the problem happens even with original planes.

  249. Swede Ware
    Sunday, March 4th, 2012 at 12:34 pm

    Purchased a new HP pavilion, Win 7, p-7 8 gig 64 bit etc., etc. I have tried repeatedly to download FX Gold. The disc runs but nothing ever comes up. Disc will run up to 10 minutes or until I stop it. What is going on?

  250. shoney
    Wednesday, May 30th, 2012 at 9:44 am

    in flight with fsx simulator, When you press the ALT key do not appear properly, the subtitles up without language and gray rectangles, why?
    need help.

    • Wednesday, May 30th, 2012 at 2:03 pm

      Could be graphics driver issue, I suggest posting your issue on the forums at avsim.com.

  251. Tuesday, July 10th, 2012 at 9:46 am

    My two copies of FSX Gold and Delux are plagued with problems. The response from MS has been utterly lousy, and I can understand why so many are p.o’d at them.

    What has been done about all this please ??????????????????????????????????

    Paul Longrigg

    • Tuesday, July 10th, 2012 at 9:48 am

      Suggest you post on AVSIM.com.

      • Jerry Ferguson
        Tuesday, July 10th, 2012 at 10:16 am

        I fixed my problem by getting X-Plane 9 and now X-Plane 10, which is in beta and is far from perfect. But it will fly. Just got XP-9 on my tab and now use it most of the time.

      • Tuesday, July 10th, 2012 at 12:07 pm

        Yup, that’s one solution!

      • Tuesday, July 10th, 2012 at 10:45 am

        What was done was that MS dissolved the ACES team who developed the product, and terminated the product. A much smaller team (with some ACES members re-hired) was created to develop the MS Flight program. You can Google reviews of this program to get a sense of it.

  252. Al Burn
    Friday, July 13th, 2012 at 8:14 pm

    I purchased a legal DOWNLOAD copy of FSX standard version from Microsofts online store. There was no instructions but a screen came up with 8 or so download links. I clicked on each one in turn and downloaded them. all of them except one are.box files but the first one is a .exe file. I click on the .exe file and it looks like its going to install then a message comes up saying it can not find one of the files it needs which might be due to the fact that it couldnt write the file in the folder due to it being read only. I checked the properties of the folder and it is read only. I change to to be not read only but when I go back to check it is still read only. I can not get it to stay not read only. This is windows 7. anyone know how I can get the folder to stay not read only? I have tried the attrib -r thing but it didnt change anything.

    • Saturday, July 14th, 2012 at 6:08 am

      Suggest you do a Google search for how to do this, Win7 can be challenging in this way.

  253. Callum Ellington
    Wednesday, July 18th, 2012 at 9:16 am

    hi, I installed FSX yesterday and I have had some issues. I play with it for 10 minutes then it crashes and exits and I have got to do the whole downloading process again. Is there a way you can help me to resolve this issue. I am in LOVE with FSX and I want to work for Qantas or British Airways. please please help me so that I dont get my money back, im upset that it happened.

    Regards Callum

    • Wednesday, July 18th, 2012 at 9:25 am

      Callum, I suggest you go to the forums on http://www.avsim.com, register there, find the right topic, and post your issue there. When you post, be clear as to why you need to “download” again, the program should be installed on your hard drive.

      And good luck with your future!

  254. Wednesday, January 30th, 2013 at 12:15 pm

    I had to reinstall my flight simulator after a long time and there are two things I can’t remember. How do I bring up the red longitude, latitude, speed and altitude at the top. How do I set up my own start up at the beginning.


    • Thursday, January 31st, 2013 at 7:36 am

      Bert, press shift-z for displaying the info. I don’t know what you mean by “set up own start up” unless you mean start at a particular airport. If so, then set up the time/airport etc in the free flight screen, click “save” then check the box that says “Make this the default flight” then click OK.

      If you have further questions, please post at the avsim.com forums, thanks.

  255. Josh
    Tuesday, February 5th, 2013 at 11:31 pm


    I recently bought microsoft flight simulator X gold edition and installed it correctly, but when i try to play it it says FS X – the MSXML4 SP2 componet is not installed. Please Reinstall flight simulator to restore or repair the missing componet.

    Please reply john

    • Wednesday, February 6th, 2013 at 7:15 am

      Hi Josh, please post your question in the AVSIM.com forums. I don’t recall this problem.

      Good luck!

  256. Jeff
    Tuesday, February 26th, 2013 at 11:48 pm

    Tell me what to do when I don’t get an activation window after installing Flight Sim X Gold edition. Tell me why and how to correct the above and why I don’t get an activation wizard after 30 minutes of flying. I just get a pop up that tells me to activatye but no wizard accompanies that message. Just the radio button at the bottom of the message that says a simple OK. Click on that OK button and next thing I see is my desktop.

    • Wednesday, February 27th, 2013 at 6:49 am

      No idea. Please pose your question on the user forums at avsim.com. Thanks!

  257. Ali
    Monday, June 17th, 2013 at 8:48 am

    I re installed FSX today because there was something wrong with the missions. I re install it whenever there is a prob and it always gets fixed. this time during the re installation, it said that there was an error/scenery/703/cvx5295 and something about how it could’nt be accessed… please help me!!! aviation is everything to me and FSX is as close as i can get… your help is very much appreciated

    • Tuesday, June 18th, 2013 at 6:03 am

      Sorry, don’t know. Please post your issue in the correct forum at AVSIM.com. Good luck!

  258. Bob
    Thursday, December 26th, 2013 at 1:54 pm

    My fsx runs well on my Win7 except when I fill out Flt planner, and hit okay, it comes up with flt not found. I have tried many times and get the same thing. I am running flt sim X Gold with accelerator pac. How do I get it to accept what I put into flt planner??

    • Thursday, December 26th, 2013 at 2:35 pm

      Sorry, don’t know. Please post your issue in the correct forum at AVSIM.com. Good luck!

  259. David taylor
    Tuesday, January 7th, 2014 at 10:16 am

    when i try to load fsx i get a this setup will perofrm an an of mfsx do you want to continue? when i say yes or no i get a later version of msfx already installed.setup cannot continue.

  260. David taylor
    Tuesday, January 7th, 2014 at 10:17 am

    that is reload fsx. I have done revo uninstaller and everything else in the book to find whats left!!!

  261. Tuesday, January 7th, 2014 at 12:23 pm

    Please pose your question on the user forums at avsim.com. Thanks!

  262. Saturday, October 18th, 2014 at 12:19 pm

    My standard version of FSX will not allow me to elevate the seat by pushing shift enter keys but always works to lower seat with shift backspace. This not being able to raise the seat makes some aircraft very difficult to land. Can you please help?

    • Saturday, October 18th, 2014 at 12:37 pm

      Gary, I direct you to the forums at http://www.avsim.com for support with your question.

  263. Pramath Krishna
    Friday, November 21st, 2014 at 4:40 am

    I have a problem with my newly bought fsx. When I load a Learjet 45 or 747, fsx works ok but when I load a 737 or a A321 or any other, fsx automatically closes with no message. I am running on Windows 8…
    Pls help. Thanks

    • Friday, November 21st, 2014 at 7:09 am

      Pls post your issue on AVSIM.com, thanks.

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